Messages left unanswered after hours
The customer gets a reply straight away, even when your business is closed.
Automation · WhatsApp Business
WhatsApp bots
A WhatsApp Business bot replies to your customers instantly, at any hour: it answers common questions, shows your catalogue or services, collects details and books appointments, and hands the conversation to a person when needed.
- Free written review
- Fixed quote before we start
- No commitment
- 100% remote · Based in Mijas
Problems we take off your plate
Your customers already message you on WhatsApp. The bot replies straight away, out of hours too, and your team only steps in when it is really needed.
The same questions again and again
Opening hours, guide prices, location and availability answer themselves.
Bookings handled by hand
The appointment is agreed and booked inside the conversation itself.
Leads lost in a chat
Every contact is recorded with their details and the reason they got in touch.
Try it: this is how it replies at 23:04
Example with a made-up hair salon. Your bot replies with your business's real information.
Example hair salononlineExample
Hi! I am the salon's assistant. How can I help?
From first message to result
- 01
We gather your frequent questions
We start from what your customers already ask you, not from generic templates.
- 02
We design the conversation
Menus, replies and the exact point where a person takes over.
- 03
We connect WhatsApp Business and your tools
The official WhatsApp Business API, your calendar and your catalogue or CRM.
- 04
We test with your team and launch
We review real conversations and fine-tune.
What's included, all of it
- A conversation designed for your business
- Answers to frequent questions
- Catalogue or list of services inside the chat
- Appointment booking
- Hand-over to a person on your team
- A record of conversations and contacts
A good fit if you are…
- Shops and retailers
- Restaurants and hospitality
- Clinics, beauty salons and appointment-based services
- Estate agents
Answering WhatsApp by hand compared with a bot
| Aspect | By hand | With a WhatsApp bot |
|---|---|---|
| Reply out of hours | The next day | Straight away |
| Repeated questions | A person answers each one | The bot answers them |
| Appointments | Back-and-forth messages | Booked in the chat itself |
| Contacts | Lost in the history | Recorded with their details |
| When your team steps in | In every conversation | Only when needed |
Related services
Before you start
01Do I need the WhatsApp Business API?
To automate reliably we use the official WhatsApp Business API. We take care of the set-up and explain what it means for your number.
02Can the bot hand the conversation to a person?
Yes. We agree with you when it should, and we alert your team so they can carry on the conversation.
03Can it show my catalogue and book appointments?
Yes. It can show products or services inside the chat and book the appointment in your calendar.
04Does it answer with AI or with fixed replies?
Both: fixed replies for what matters most, such as prices and opening hours, and AI to understand questions written in different ways. That way the bot does not make things up.
05Can it reply in English?
Yes. It can answer in Spanish and English, which is useful on the Costa del Sol. We agree the languages with you.
06How much does it cost and how long does it take?
It depends on the scope and the integrations. Tell us what you need and, in a free written review, we'll send you a fixed quote and timeline before anything starts.
Shall we talk about whatsapp bots?
Tell us about your project and we'll send you a free review in writing within 24 hours. No commitment: if we're not the right fit, we'll tell you.
We work with businesses in Mijas, Fuengirola, Benalmádena, Torremolinos, Marbella and Málaga, and remotely with clients across Spain. Studio based in Mijas, Costa del Sol.
